Have you ever thought of managing all your Itema weaving machines in a digital, smart and fast way?
And to easily access an online platform where you can – with a simple click – check your spare parts orders and quote status, purchase original spare parts, open service tickets, and access relevant documents?
All of this is now possible, thanks to HelloItema, our new Customer Portal that brings you a full set of functionalities and opportunities, to make your working life easier and to add value to your investment.
Tarayıcı üzerinden erişilebilen, uygulama olarak kullanılabilen ve şirket başına birden fazla hesap sunan HelloItema, Itema EVOConsole’a entegre edilmiştir; bu sayede HelloItema‘yı doğrudan fabrika sahasında kullanarak servis taleplerinizi doğrudan Itema müşteri hizmetlerine gönderebilir, servis biletinizin güncel durumu hakkında bilgi alabilir ve Belgeler bölümündeki tüm teknik dokümanlara göz atabilirsiniz.
HelloItema Marketplace: the fastest, smartest, most effective way to purchase OEM Spare Parts and Upgrade Kits
The Itema Customer Portal HelloItema features a Marketplace for the purchase of Itema and previous brands’ OEM Spare Parts and Upgrade Kits.
The HelloItema Marketplace acts as the most common e-commerce to guarantee the best possible user experience to the Itema Customers.
Compared to the previous Itema e-commerce, the HelloItema Marketplace brings to the user significant improvements. In fact, it is now possible:
- To receive quotation or place orders for both Itema SpA and Itema Switzerland simultaneously through one single request;
- To search through our catalogue in a smarter, easier, and faster way, thanks to the introduction of two new search functions: by description and by family/category, with no need for the material’s specific codes. The system also provides pictures of the materials, giving a more comprehensive understanding and detection of the product to the Customers;
- To save the shopping cart and modify it at a later time.
